Privacy Policy

Last updated: January 2026

Introduction

GENIX, Inc. ("GENIX," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or consultation request form
  • Schedule an appointment
  • Complete medical history questionnaires
  • Communicate with us via phone, email, or in person
  • Receive treatment at our facilities

This information may include:

  • Name, email address, phone number, and mailing address
  • Date of birth and demographic information
  • Medical history and health information
  • Insurance information (if applicable)
  • Payment and billing information

Protected Health Information (PHI)

As a healthcare provider, we collect, use, and maintain Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your medical records and health information are handled according to our Notice of Privacy Practices, which is provided separately.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Schedule and coordinate appointments
  • Provide medical treatment and care
  • Process payments and billing
  • Communicate with you about your care
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Protect against fraud and unauthorized access

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Healthcare Operations: With healthcare providers, laboratories, and facilities involved in your care
  • Business Associates: With vendors and service providers who assist us in operating our business, subject to appropriate confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental authority
  • With Your Consent: When you have given us permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict processing of your information
  • The right to data portability

For requests related to your medical records or Protected Health Information, please refer to our Notice of Privacy Practices or contact our office directly.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. You can control cookies through your browser settings. Note that disabling cookies may affect certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

GENIX, Inc.
Email: info@genixclinic.com
Phone: (XXX) XXX-XXXX

HIPAA Notice

As a covered entity under HIPAA, we maintain a separate Notice of Privacy Practices that describes how we may use and disclose your Protected Health Information for treatment, payment, healthcare operations, and other purposes. This Notice is provided to you at your first appointment and is available upon request.